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Privacy Policy

A Legal Disclaimer

Effective Date: 01/01/2026

1. Introduction Mach One Design Ltd ("we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our consultancy services, in compliance with the UK General Data Protection Regulation (UK GDPR).

2. Data We Collect We receive, collect and store any information you enter on our website or provide us in any other way.

  • Information you provide: Name, email address, phone number, and communications (e.g., via contact forms).

  • Information collected automatically: IP address, computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

3. How We Use Your Data We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To comply with any applicable laws and regulations.

4. Storage and Security Our company is hosted on the [Wix.com] platform (if applicable). Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. We employ standard security measures (SSL encryption) to protect your data.

5. Communications We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

6. Cookies We use cookies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Your Rights (UK GDPR) You have the right to access, correct, amend, or delete the personal information we hold about you. If you would like to exercise these rights, please contact us at info@mach1design.co.uk.

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